Can't access a website? Troubleshooting help
When a site is online worldwide but fails on your device, the cause is often browser cache, cookies, or DNS, not a global outage. Use the guides below.
Clear browser cache & cookies
Outdated cache can keep showing an error page. Follow the guide for your browser.
Set up OpenDNS or Google DNS
Slow or outdated ISP DNS is a common reason a site works on 4G but not on your home Wi‑Fi. Pick your operating system for exact steps.
- How to set up OpenDNS or Google DNS on Windows 11
- How to set up OpenDNS or Google DNS on Windows 10
- How to set up OpenDNS or Google DNS on Windows 8
- How to set up OpenDNS or Google DNS on Windows 7
- How to set up OpenDNS or Google DNS on Windows Vista
- How to set up OpenDNS or Google DNS on Windows XP
- How to set up OpenDNS or Google DNS on macOS
- How to set up OpenDNS or Google DNS on Ubuntu / Debian
- How to set up OpenDNS or Google DNS on Fedora / RHEL
- How to set up OpenDNS or Google DNS on Android
- How to set up OpenDNS or Google DNS on iPhone & iPad
- How to set up OpenDNS or Google DNS on ChromeOS
- How to set up OpenDNS or Google DNS on your router
Can't-access guides for popular sites
Per-site troubleshooting pages with browser and DNS fixes tailored to the brand you are trying to open.
- Can't access Netflix: troubleshooting
- Can't access Facebook: troubleshooting
- Can't access YouTube: troubleshooting
- Can't access Yahoo Mail: troubleshooting
- Can't access Google: troubleshooting
- Can't access Outlook: troubleshooting
- Can't access Steam Community: troubleshooting
- Can't access Yahoo: troubleshooting
- Can't access WhatsApp: troubleshooting
- Can't access Windows Live Hotmail: troubleshooting
- Can't access Instagram: troubleshooting
- Can't access Gmail: troubleshooting
- Can't access Dropbox: troubleshooting
- Can't access Battle.net: troubleshooting
- Can't access Reddit: troubleshooting
- Can't access FanFiction: troubleshooting
- Can't access Amazon: troubleshooting
- Can't access Pinterest: troubleshooting
- Can't access Twitter: troubleshooting
- Can't access Tumblr: troubleshooting
- Can't access Xbox: troubleshooting
- Can't access AOL: troubleshooting
- Can't access Minecraft: troubleshooting
- Can't access Comcast: troubleshooting
- Can't access Plenty of Fish: troubleshooting
- Can't access Pandora: troubleshooting
- Can't access Omegle: troubleshooting
- Can't access PayPal: troubleshooting
- Can't access Craigslist: troubleshooting
- Can't access AT&T: troubleshooting
- Can't access T-Mobile USA: troubleshooting
- Can't access Google Drive: troubleshooting
- Can't access Steam Store: troubleshooting
- Can't access Hulu: troubleshooting
- Can't access League of Legends: troubleshooting
- Can't access Twitch: troubleshooting
- Can't access Ubisoft: troubleshooting
- Can't access OkCupid: troubleshooting
- Can't access Epic Games: troubleshooting
- Can't access Fortnite: troubleshooting
- Can't access Rocket League: troubleshooting
- Can't access PlayStation: troubleshooting
- Can't access Roblox: troubleshooting
- Can't access Discord: troubleshooting
- Can't access Nintendo: troubleshooting