Is It Down Now
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Clear cache and cookies in Safari

To clear cache and cookies in Safari on Mac: use Privacy → Manage Website Data or Develop → Empty Caches. On iPhone or iPad: Settings → Safari → Clear History and Website Data. Safari can keep stale site data after outages or redesigns even when the website is up.

Steps to clear cache and cookies in Safari

  1. Safari → Settings (Preferences) → Privacy → Manage Website Data… to remove data for one site, or Remove All.
  2. To clear cache: Safari → Settings → Advanced → enable Show features for web developers, then Develop → Empty Caches.
  3. On iPhone/iPad: Settings → Safari → Clear History and Website Data.
  4. Confirm, then reopen the site.
  5. Try a Private window to rule out extensions (Mac) or content blockers.

Hard refresh in Safari on Mac

Press Option+Cmd+R, or hold the Option key while clicking Reload if the Develop menu is enabled. If the page remains stuck, clear Safari cache and website data.

Clear cache and cookies in other browsers

Is It Down Now: Clear browser cache step by step